Print-quality checklist
General print-quality problems can be solved by using the following checklist:
| 1.
| Make sure that the paper or print media that you are using meets specifications. Generally, smoother paper provides better results.
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| 2.
| If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type.
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| 3.
| Remove any toner build-up and run a cleaning page. See To remove toner build-up.
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| 4.
| Print a Configuration page and Supplies Status page at the printer. See Device pages and reports.
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| Check the Supplies Status page to see if any supplies are low or empty. No information is provided for non-HP print cartridges.
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| If the pages do not print correctly, the problem is with the hardware. Contact HP Customer Care. See HP Customer Care or the flyer that came in the printer box.
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| 5.
| Print a Demo page from the HP ToolboxFX. If the page prints, the problem is with the printer driver. Try printing from the other printer driver. For example, if you are using the PCL 6 printer driver, print from the PS printer driver.
Use the Add Printer Wizard in the Printers (or Printers and Faxes in Windows XP) dialog box to install the PS driver.
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| 6.
| Try printing from a different program. If the page prints correctly, the problem is with the program from which you were printing.
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| 7.
| Restart the computer and the printer and try printing again. If the problem is not resolved, choose one of these options:
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HP Color Laserjet 2605 Print-quality checklist