Performance problems

Performance problems


Try the tips in this section if pages exit the printer, but have nothing printed on them, or when the printer does not print any pages.


Problem Cause Solution
Pages print but are totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges.
The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages.
The printer might be malfunctioning. To check the printer, print a Configuration page.
Pages print very slowly. Heavier media types can slow the print job. Print on a different type of media.
Complex pages will print slower Proper fusing may require a slower print speed to ensure the best print quality.
Pages did not print. The printer might not be pulling media correctly. See Media-handling problems.
The media is jamming in the printer. Clear the jam.
The USB cable might be defective or incorrectly connected.
Disconnect the USB cable at both ends and reconnect it.
Try printing a job that has printed in the past.
Try using a different USB cable.
Other devices are running on your computer. The device might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the printer, the other device might be interfering. To connect and use the printer, you must disconnect the other device or you must use two USB ports on the computer.
HP Color Laserjet 2605 Performance problems